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FAQ

 

Frequently Asked Questions

 

Q: When is check-in and check-out?
A: Check-in is 4 p.m., and check-out is 11 a.m. However, if you have special requests, we are happy to work with you. Check-in and check-out will be at the DeSoto Beach Hotel, 212 Butler Ave. Tybee Island, GA 31328.

 

Q: What do I need to bring?
A: Only your beach towels (or your favorite coffee)!

 

Q: Do you have a pool?
A: We have the Atlantic Ocean. Sorry, no pool.

 

Q: How far are you from the beach?
A: We are three houses, or about a half block.

 

Q: Do you allow pets?
A: Nope, sorry. And just to let you know, pets are not allowed on the beach per the city of Tybee Island. (However, our cat Abby does reign supreme at the Inn!)

 

Q: Are you kid friendly?
A: Absolutely!

 

Q: If I have to cancel, how much notice do I need to give?
A: Please let us know as soon as you know that you will be unable to stay with us. This opens the room up for someone on the waiting list. You have up until seven (7) days prior to arrival to cancel your reservation, change the dates or length of stay.

 

Q: Do we serve breakfast?
A: At present, we do not serve food, but maybe in the future. We highly recommend the world famous Breakfast Club when visiting Tybee however. Get there early though.

 

Q: Can we accommodate large groups?
A: We can sleep up to 24 adults comfortably. We work with groups with children, so we may be able to accommodate more.

 

Q: Is there a cleaning fee deposit?
A: As a family-owned business, we hope our guests will take care of our rooms like they would in their own house. We recognize sometimes accidents are unavoidable and damage might incur. Any costs relating to cleaning, repair, or replacement of damaged items is the responsibility of the guest. All costs relating to damages will be assessed to your credit card upon discovery as well as the loss of revenue while property is not rentable. All cleaning fee charges will be a minimum of $250 to your credit card.  Our guests leave our rooms as they found them… less a little sand and memories.

 

Q: Do you accept credit cards?
A: We accept Visa, Mastercard and American Express. However, we offer discounts for guests paying by cash or check (personal, business or travelers).